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Enterprise Email Security
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Frequently Asked Questions
Security
How is my email infrastructure protected?
As your email enters the FrontBridge network, it is cleaned and filtered before being delivered to your email server. If your server is unavailable for any reason, your messages will not be bounced. Rather, FrontBridge queues messages until they can be delivered, protecting you from email loss.
How are my servers protected?
Because your servers are shielded behind FrontBridge’s network, your servers are completely invisible to the Internet and cannot be attacked. Regardless of your OS, your patch level, or any vulnerability that may be exploited, your servers and your data are protected. Even when a corporation installs a local hardware solution to protect its email servers, the risk of suffering a disabling denial of service attack is still high. A local solution simply cannot protect as well as the FrontBridge network. To successfully strike our network, an attacker would have to simultaneously disable dozens of servers across seven data centers across three different Tier 1 Internet backbone providers.
Disaster Recovery
What happens if one of the FrontBridge data centers goes down?
With advanced network management structure, an offline data center can be accommodated by dynamically spreading network traffic among the remainder of the network. Unlike basic redundant architectures, which only have primary and backup data centers, each data center is independent and interlinked to the entire network, to ensure maximum system availability.
What happens to my email if our network or servers fail?
All email for a company's domain is automatically queued for as many as five days. Although unlikely, if your servers are not operational within this time period, email can be forwarded to another location, or Web-based mailboxes can be created for your users so they can continue to send and receive email even during your outage.
How does the FrontBridge system know when our mail server is available again?
Data centers scan every 10 minutes to determine if your server or connection is available. Once an unavailable server is restored, stored email will start forwarding immediately in a "flow controlled" fashion.
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