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Frequently Asked Questions
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Questions:
Answers
Why are email management services more cost effective than installing another server to filter my email?
It would be cost prohibitive for most companies to match the functionality, network architecture, and level of service
and support provided by email management services. Email management services are more cost-effective than installing
and administering such services internally, and they help free valuable IT resources for more strategic initiatives.
How do perimeter-based email management services provide virus protection?
All email messages with file attachments must clear several levels of inspection before being forwarded.
These levels include:
- Filename and Filetype blocking: Specific filenames can be blocked from your network. If virus engines do not have an updated definition to block a new virus, filename blocking can be used to prevent the virus from reaching your network. Filenames may be added and removed from email domains.
- Policy enforcement: Different content types may be added or removed from email domains.
- Anti-virus engine
Is my network protected with my current anti-virus software?
There are varying levels of protection provided by anti-virus software. The differing levels of protection depend on a number of factors, including:
- Desktop anti-virus software can protect systems, but desktop software is subject to significant delays in updating. Virtually all-recent virus outbreaks have been email-based and spread extremely fast throughout an enterprise. Organizations simply cannot update all their desktop anti-virus software quickly enough to rely on this virus protection exclusively.
Email management services provide the perfect enhancement to desktop anti-virus protection because virus definitions are updated often and quickly. Further, definition updates blanket your entire email system. In a world where more than 30 new viruses are released every day, using only desktop protection leaves your systems highly vulnerable to virus infection.
- If you are using email server anti-virus solutions in combination with desktop anti-virus software, your system has better email virus protection than with desktop software only.
How secure is my email?
Email management services do not read, copy, distribute, tamper with, change, or otherwise interfere or observe your email beyond filtering for unwanted content.
Without email management services, email is no safer than a postcard once it leaves an email server en route to its destination. Email sent over the Internet is inherently public, and it can travel through servers that do not have the safeguards and security measures provided by email management service networks.
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